Little Tulip — Wedding Planner Terms & Conditions

Little Tulip respects your privacy and will not share your personal details, photos, or wedding information with any third party, except as required by law. All client information is handled in accordance with the Australian Privacy Act 1988.

14. Confidentiality & Privacy

By paying your deposit, you confirm that you have read, understood, and agreed to these Terms & Conditions.

15. Agreement

13. Force Majeure

In the event of unforeseen circumstances beyond either party's control — including illness, family emergency, natural disasters, or other significant events — Little Tulip may pause or delay the project. Refunds, alternative arrangements, or extended timelines will be considered case-by-case in good faith.

12.1 Limit of liability

Little Tulip's maximum liability under these T&Cs is limited to the total amount paid by the Client for the service.

12.2 Content accuracy

The Client is responsible for the accuracy of all content (dates, names, vendor details, etc.) provided to Little Tulip. Little Tulip is not responsible for any consequences arising from incorrect client-supplied information.

12.3 Canva platform reliability

Digital planners are delivered as Canva files. Little Tulip is not responsible for any outages, downtime, or technical issues caused by Canva.

12. Liability

10.1 Cancellation by Client

If you cancel your booking for any reason, your 50% deposit is non-refundable. If significant work has been completed beyond the deposit, you may also be invoiced for the additional work at a pro-rata rate.

10.2 Cancellation after printing

If your physical planner has already been printed at the time of cancellation, the full balance is payable and the printed planner will be sent to you.

10.3 Postponement

I understand weddings sometimes need to be postponed. Postponements can be accommodated at no additional charge, provided 30 days' notice is given. Late postponements may incur a small rebooking fee.

10.4 Wedding cancelled entirely

If your wedding is cancelled entirely, the deposit is non-refundable, and any work completed will be invoiced at the pro-rata rate.

10.5 Cancellation by Little Tulip

In the unlikely event that I need to cancel your booking, your full payment (including deposit) will be refunded.

10. Cancellation, Postponement & Refunds

11.1 Copyright

All design work created by Little Tulip remains my intellectual property until full payment has been received. Upon full payment, the Client receives a licence to use the finished planner for personal use.

11.2 Source files & templates

The base templates, fonts, graphics, and assets used in the planner design remain the property of Little Tulip. The Client is licensed to use the customised final planner for their wedding, but may not reproduce, share, sell, or resell the planner or its design.

11.3 Canva editable files

For digital planner clients, your editable Canva file is provided for your personal use only. You may not share, redistribute, sell, or resell the file or its contents.

11.4 Portfolio use

I reserve the right to display photos, screenshots, and descriptions of your planner in my portfolio, social media, and marketing materials, unless you specifically request otherwise in writing.

11.5 Client-supplied content

You confirm that you own or have permission to use all photos, text, and content provided to Little Tulip. Little Tulip is not responsible for any copyright disputes arising from client-supplied content.

11. Intellectual Property

9.1 Digital delivery

Your digital planner will be delivered as a shareable Canva editable file link, sent via email. A free Canva account is required to access the file.

9.2 Local delivery (Albury/Wodonga area)

For clients local to Albury/Wodonga, two delivery options are available for physical planners:

Pickup: Clients can collect their planner from Little Tulip's address in Lavington at no additional charge. Pickup must be arranged in advance via email.
Drop-off: Little Tulip can deliver the planner to a local address within Albury/Wodonga for a flat fee of $10.

9.3 Physical planner postage (outside the local area)

For clients outside the Albury/Wodonga area, physical planners will be sent via trackable Australia Post Express Parcel within 1-2 weeks of final design approval. Postage is charged separately to the planner price.

9.4 Australia Post timeframes

Little Tulip is not responsible for any delays caused by Australia Post or external couriers. We will provide tracking details once your planner is on its way.

9.5 Lost or damaged in post

If your planner is lost in transit or arrives damaged, please contact us within 7 days of the expected delivery date (with photos for damage). Little Tulip will arrange a replacement at no additional cost.

9.6 Damage after delivery

Once received in good condition, any damage caused to the planner by the Client is the Client's responsibility. Replacement planners can be re-ordered at the Client's expense.

9. Delivery, Postage & Risk

8.1 Digital planners

Once delivered, your digital planner can be edited by you directly within Canva at no additional cost. If you'd like Little Tulip to make design changes, the cost is $30 per page.

8.2 Physical planners

If you'd like changes made to your physical planner after delivery:

Design changes are charged at $30 per page
Printing costs for the updated page(s) will be quoted separately
Postage to send the updated page(s) will be charged at cost

Updated pages will be designed and posted to you to swap into your binder. Please note that you do not need to return your existing planner.

8.3 Quotes before work begins

All post-delivery changes will be quoted in writing before any work begins.

8. Post-Delivery Changes

7.1 Optional add-on pages

The standard planner includes a comprehensive set of pages. Optional add-on pages (e.g. seating plan worksheets, honeymoon planning pages, hen's & buck's party planners) are available for $10 per page.

7.2 Custom-requested pages

If you'd like a specific page that isn't part of the standard offering, just ask. Custom pages are quoted on request and confirmed in writing before any work begins.

7. Additional Pages

6.1 Revisions included

Each planner booking includes 2 rounds of revisions during the design process. Revisions cover small design changes such as colour adjustments, font tweaks, or layout amendments.

6.2 Additional revisions

Additional revisions beyond the included rounds may incur a small fee, quoted before any work begins.

6.3 Approval before printing

For physical planners, the Client will be required to formally approve the final design in writing before printing begins. Once approved, no further changes can be made without incurring re-print fees (refer to clause 8).

6. Revisions

5. Project Timeline & Process

5.1 What I provide

Once your booking is confirmed, I will:

Send a welcome pack and questionnaire
Design your planner according to your chosen option (digital, physical, or both)
Deliver drafts for your review
Make agreed revisions
Deliver your final planner (digitally via Canva link, or physically via Australia Post)

5.2 What you provide

To keep your project on track, you'll need to provide:

Completed questionnaire
Wedding theme, colour palette, inspiration, and any required imagery
Timely feedback during the revision process

5.3 Client delays

Your planner timeline depends on receiving your content on time. If content is not provided by the agreed deadline, your delivery date may be delayed. Little Tulip is not responsible for delays caused by late content delivery.

5.4 Design timeframes

Most planners take 2-3 weeks to design from the time all content is received. Physical planners require an additional 1-2 weeks for printing and assembly. Postage timeframes are dependent on Australia Post and outside of Little Tulip's control.

Little Tulip is a one-woman business run alongside a full-time role. I aim to respond to all messages within 2 business days during the week. Messages received over the weekend will be responded to by the following Tuesday at the latest.

Please use email as your primary form of communication, as this allows me to keep a clear record of all conversations and changes.

4. Communication & Response Times

3. Booking & Payment

3.1 Securing your booking

To secure your booking, a non-refundable 50% deposit is required, along with a signed copy of these T&Cs. Bookings are not confirmed until both have been received.

3.2 Final payment

The remaining 50% balance is due before your planner is delivered (digital) or posted (physical). Your planner will not be delivered until full payment has been received.

3.3 Payment method

All payments are made via direct bank transfer. Bank details will be provided on your invoice.

3.4 Booking lead time

For the best experience, planners are best booked at least 6-12 months before your wedding date so you can use the planner throughout your planning journey. Bookings made closer to the wedding date may still be accommodated subject to availability.

"Client" refers to the person(s) who has booked the wedding planner service.
"Planner" refers to the custom wedding planner — digital, physical, or both — designed and delivered by Little Tulip.
"Digital planner" refers to the editable Canva file version of the planner.
"Physical planner" refers to the printed and assembled version of the planner.

2. Definitions

1.About Little Tulip

Little Tulip is a custom wedding planner and event services business run by Dani Murray, based in Lavington, NSW.

Little Tulip is a one-woman business run alongside a full-time role. I'll do my very best to provide a beautiful, on-time experience for every couple - and these T&Cs help make sure we're both on the same page from the start.

Thank you for choosing Little Tulip for your custom wedding planner! These Terms & Conditions ("T&Cs") set out everything you can expect from working with me, and what I'll expect from you in return. Please read them carefully before booking.

By paying your deposit, you agree to these T&Cs.

Last updated - June 17th 2026